About

About us

Serverworks Fiji Limited offers IT Support Services, IT Systems, Consultancy and Development to a wide range of businesses throughout Fiji and the Oceania. We have considerable experience of working with clients across many different sectors and our team of dedicated technicians offer a host of technologies specifically to suit your business needs.

We understand choosing the best provider of IT services for you and your organisation can be a very difficult task. However, we consider ourselves different from other IT companies by understanding your business and your future vision so we can work with you to achieve that goal, delivering best of class IT technologies now & in the future.

 

As a company we are committed to excellent customer service and being your IT partner, we want you to use technology to increase your efficiency, performance and profitability.


Whether you are looking for us to take responsibility for all aspects of your IT or simply as an additional valuable resource, our focus is on delivering a quality service, designed around the needs of the individual business we are partnering with.

Investment in staff training and technologies is paramount in order to sustain our high service levels and continue developing solutions into the future. All our employees are subject to regular training programs from some of the worlds leading technology partners.
We would like the opportunity to become your trusted IT partner and welcome your interest in our organisation
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Background

Serverworks Fiji Limited was “born” in March 2012 when its founders identified a market for the supply and better & faithful service of computer systems. The main aim of the fledgling company was to supply computer systems with a heavy emphasis on total customer satisfaction and providing a superior service to that which was typically found in the marketplace, indeed one of our slogans was “Some may equal our price, none can equal our service”. This proved a recipe for success and by following these principles the company gained an excellent reputation and grew quickly.


Focusing on the business community has allowed Serverworks Fiji to recruit key members of staff with specific technical skills and this in turn allowed the business to further grow and develop a client portfolio that now reaches throughout Fiji. Diverse technical disciplines firmly established the company across a number of sectors from small to medium enterprise, corporate, registered charities and voluntary organisations.


2012 has seen further significant investment in the business in a number of key areas; we doubled the size of our premises, in turn this has allowed us to expand our Helpdesk and Workshop facilities and take on additional staff. We have invested heavily in our Datacentre facility in Nadi and Sydney allowing us to further our offerings in the ‘Hosted Services’ market. By 2014 we plan to expand our services and offer a wider range of services such as Cloud Backup, Hosted Exchange, Hosted SQL, SaaS and PaaS. We’ve invested heavily in RMM software (Remote Monitoring and Management) which is currently being rolled out across our SLA client base, with the aim of further improving our already excellent levels of customer service.


2012 proved to be a significant year for us as a number of these plans came to fruition; firstly the organisation changed registration to a Limited Liability company, secondly the business relocated to bigger and better purpose-designed premises that included a Technical Workshop and Helpdesk facility, thirdly the company decided to focus solely on the business market, delivering high quality technical support and related computer services as well as IT sales.